Quality Policy

Stolthaven Terminals operates, maintains and strives to continually improve the company’s Quality Management System in order to achieve the following objectives:

To consistently meet the quality standards through safe and environmentally conscious handling of our customers’ products.
To meet or exceed government safety and environmental regulations.
To involve employees at all levels of the organisation in the continuous improvement of operations and in the fulfillment of our stated quality objectives, through experienced feedback, preventive and corrective actions.
To continuously identify methods to reduce operational costs and increase efficiency with the aim of maximising profitability and competitiveness, for Stolthaven and its customers.
To handle products without the occurrence of contamination and within the loss allowances and schedules required by our customers.
To eliminate customer complaints and nonconformance.
To achieve and maintain a certified Quality Assurance System.