Sustainability

We have aligned our overall approach to sustainability and our sustainability policy with five of the UN’s Sustainable Development Goals. With these goals in mind – underpinned by our four ‘Don’t mess with’ core beliefs – we have set ourselves the following ambitions:

• operate the world’s safest terminals and eliminate serious incidents
• reduce Scope 1 and 2 carbon intensity by 50% relative to 2018 baseline by 2030
• reach net zero CO₂e emissions by 2050
• achieve zero contamination of the land sea and air
• reduce water consumption and increase re-use
• achieve zero waste-to-landfill wherever possible
• offer rewarding careers in an ethical and open culture.

We understand that it is crucial for our terminals to be well designed, safely operated and properly maintained to prevent accidents or spills.

We comply with, and often exceed, regulatory requirements across all our operations and we are proud that many of our terminals have been recognised with awards for exceptional safety and environmental standards. In 2024, this included:

• Dow 4STAR best-in-class awards for our terminals in Singapore and Moerdijk, Netherlands. Singapore won the Dow 4STAR Logistics Best Service Provider for terminals in South-East Asia for the fourth year in a row for its commitment to safety, sustainability, social responsibility and customer service and Moerdijk received a Dow 4STAR Gold Award 2023 for best-in-class storage terminal in Northern Europe. 
• a Safety Excellence Award from the International Liquid Terminals Association (ILTA) for the third year in a row
• an award from Covestro for SHEQ Excellence and Continuous Improvement for our Santos terminal in Brazil, as well as the Dow Operational Excellence – Best Terminal in Latin America award
• A significant improvement in our safety-related score contributed to our EcoVadis Gold sustainability rating for 2024, placing us in the top 1% of companies in the warehousing and storage category

Our processes ensure we manage our asset integrity and prevent leaks, spills and any other technical failures or breakdowns. Process safety starts at the early design phase of building each of our terminals and continues throughout their lifecycle.

Our ongoing investments mean that we are constantly exploring and implementing the latest equipment and new technology to reduce our operators’ exposure to potentially hazardous situations. One example of this is the introduction of automated tank-loading processes, which allow our technicians to focus on safely managing the overall product-handling process and reducing their direct exposure to potential risks.

Maintaining our strong safety record relies on the dedication of our people and everyone – employees and contractors – is expected to meet our stringent safety standards and requirements.

Our Global Stolthaven Safety Standards set out the minimum safety requirements for all of our terminals, including regular classroom-based and continuous on-the-job training. In addition, we hold safety days at each of our sites, covering all levels and job functions. These regular events focus on improving safety awareness and personal responsibility, encouraging people to view safety as the most important aspect of their daily duties and highlighting any issues specific to individual terminals.

Empowering individuals with Stop Work Authority, fostering local observation programmes, sharing lessons learned, and tailored training at our terminals reinforces the role individual behaviours play
in keeping us all safe.

We understand that how we run our business can have a positive effect on the environment and we are focused on reducing the resources needed for our operations, including energy and water consumption. These are just some of our ongoing projects and more recent achievements:

• In 2025, we received the prestigious EcoVadis gold rating for all wholly-owned terminals for the third year in a row, placing us in the top 1% for sustainability performance in the warehousing and storage industry and in the top 2% for labour and human rights and sustainable procurement.
• Our terminals in Moerdijk, the Netherlands; Dagenham, UK and our joint ventures in Lingang, China; Westport, Malaysia and Antwerp, Belgium hold International Sustainability and Carbon Certification (ISCC), a globally recognised standard in the biofuels and energy industry.
• Our carbon emissions are relatively low, but we remain committed to our ongoing reduction initiatives in line with our Climate Action SDG commitment and our decarbonisation strategy. In 2024, we continued our programme to install energy-efficient LED lighting across all sites and six of our terminals now purchase their electricity from renewable sources. 
• Our terminal in New Orleans, US redesigned a steam trap fitting to heat railcars more efficiently, which has reduced the steam used per railcar by approximately 75%. This in turn reduces the fuel consumption of boilers, lowering emissions.
• We are always working to reduce the amount of mains water we use and at several of our terminals we are collecting rainwater onsite to use for tank washing and fire hose testing. Our Singapore terminal repurposed a decommissioned ISO tank to collect and store rainwater for use onsite. 

When it comes to our tanks, we are conscious of the environmental impact of building both new facilities and removing those at the end of their lifecycle. To minimise resources needed for new facilities in Newcastle, Australia, we relocated tanks from the former Bell Bay terminal. And a former product tank at our Wynyard terminal has been repurposed as a fire water tank at Mount Maunganui, New Zealand.